Collision Safety Consultants: Your Partner After an Accident
Collision Safety Consultants of MD, VA and DC was founded on a simple principle: “doing the right thing by the consumer.” Our founders, Mark Bordreau, Pete Petursson, and Timothy Pfeifle, are all former shop owners who witnessed firsthand the challenges consumers face when dealing with diminished value and appraisal claims. They saw a need for someone who prioritized fairness for consumers, ensuring repairs were done using the best methodologies and consumers weren’t left shortchanged.
“I’ve been a consumer advocate since I ran my shops. Trying to get customers the correct settlement for their losses was always my ultimate goal. ”
-Timothy Pfeifle, Co-Founder, CSC DMV
Expertise You Can Trust
That’s where Collision Safety Consultants comes in. Our team leverages their decades of experience in the collision repair industry to navigate the complexities of diminished value and appraisal claims. As Pfeifle says, “This venture gives us the opportunity to really shine with that, and we help shops as well, which is huge for us. It makes this job so much more enjoyable because we know we really are helping people.” We understand the ins and outs of the repair process, insurance policies, and the legal landscape surrounding diminished value. This expertise allows us to advocate effectively for our clients.
The CSC Difference
Working for a Smooth Resolution
We believe in a collaborative approach. While our primary focus is on getting consumers the compensation they deserve, we also work with shops and insurers to find common ground. Our goal is to achieve a fair settlement for everyone involved and avoid lengthy, frustrating battles. With our knowledge and experience, we can help all parties involved reach a resolution that allows everyone to move forward.
Success Stories Are Our Standard
At Collision Safety Consultants, we’re proud of our 100% success rate in getting our clients the compensation they deserve. We are passionate about helping people recover the full value they’re entitled to after an accident. Let us put our expertise to work for you.
Don’t Settle for Less. Get the Compensation You Deserve.
After a car accident, the last thing you need is the added stress of dealing with a diminished value or appraisal claim. At Collision Safety Consultants, we’re here to help you recover the full value you’re entitled to.
MEL RAMADAN2025-12-18I was referred by my body shop in Illinois in October 0f 2025 to speak with Mr. Tim P. with Collision Safety Consultants via email communication, in regards to my total loss claim on my 2021 Toyota Camry hybrid. My insurance carrier was low-balling me for the appraisal and total settlement amount of only $20,000. Email communication was precise and on point every time with Tim, he was extremely knowledgeable and helpfull in guiding me along the insurance process and really was just looking out for me and to acquire the best possible money amount from the insurance. With Tim's extensive professional experience in this industry we acquired a settlement amount of an additional $6,000 by mid December 2025.I was extremely ecstatic with the fast result Tim was able to achieve in a short amount of time. My friends and family were always asking me updates on my total loss claim and I told them God forbid you are in this situation you definitely want to have Collision Safety Consultants with Tim on your side for all of his incredible work. Thank you Sir!
Dawn Scott2025-12-17Pete Did an excellent job of staying in touch even though my insurance company was dragging their feet for over a month! And… when my insurance company finally came through he got me way over what I thought was possible! 🙏 I honestly could not have done it without the experience and knowledge of these guys.
Kevin Harrington2025-12-13Tim fought for me and my car will now be repaired to pre-accident condition. Professional, prompt and thorough. Thank You Tim!!
Woodrow Harrison Jr2025-12-05Collision Safety Consultants deserves five stars. After an electrical fire damaged my 2003 Mercedes SL500, Progressive denied my claim despite the vehicle being in excellent condition. The Mercedes dealer estimated $28,000 in repairs, leaving me in a terrible financial position. A recommendation led me to Tim at Collision Safety Consultants, and he immediately took action. He communicated directly with the insurance supervisor, challenged the denial, and continued pushing for a fair outcome. Progressive first offered only $700, but thanks to Tim’s persistence, they ultimately totaled the vehicle and paid a fair settlement. Tim is knowledgeable, professional, and truly advocates for his clients. I highly recommend Collision Safety Consultants to anyone dealing with an unfair insurance decision.
John C2025-11-28I had an excellent experience working with Tim. He was extremely professional, thorough, and easy to communicate with. The diminished value report he prepared was detailed, well-organized, and clearly explained you can tell he really knows his field. If you need a trustworthy expert who takes pride in his work, I highly recommend Tim.
Hal U2025-11-13Highly recommended. We used them to obtain another $6000 on our claim with our insurance company. We went back-and-forth with our insurance company for weeks before bringing in CSC who resolved everything in under a week.
Michael Renzi2025-09-05Pete did an incredible job, he increased my payout from Allstate by nearly $10,000 after they tried to scam me when my truck was stolen! Great communication throughout the whole process and extremely honest!!!
Ehi Onwudiwe2025-09-02Had a total loss for my car from insurance with a settlement offer. I reached out to Tim Pfeifle for guidance, based on a referral. He was able to provide value by sharing insights of what my car’s true value was, and with that I was able to negotiate a better offer with insurance. He did this promptly and was very honest about whether or not I needed him to get a better offer. Appreciate his responsiveness and candor. It was a breath of fresh air.
Cam Cohen2025-08-28Tim was extremely easy to work with/continuously follows up with the at-fault carriers inusrance and despite their continuous attempts at stonewalling/making it difficult, they raised their amounts a couple times. I'm aware this process can take a while, but if you are unknown the world of DV claims, you have to pack your patience as its a game of wearing these companies down until you are happy with the settlement. This was a pretty convoluted DV claim as well considering it was a vehicle part of my rental fleet that was new (under 1500 miles) and our customer was hit by another individual. Overall, we ended up netting additional money back from the inital DV claim they provided me, prior to hiring CSC of DMV. Thank you! -Cam C.
Aamina Chaudry2025-08-27It has been an absolute pleasure to deal with Tim, he is completely dedicated, very professional and absolutely most competent representative to have, couldn’t have asked for better representation. Recommend extremely highly with absolutely no reservations.